Here’s a clear and professional Shipping Policy for Ayala’s Jewelry, designed for online or phone orders and aligned with industry standards:

Shipping Policy

At Ayala’s Jewelry, we take great care in packaging and delivering your order safely and on time. Below are the details of our shipping process, timelines, and coverage.

Processing Time

All in-stock items typically ship within 1–3 business days after payment is confirmed.
Custom orders or pieces that require adjustments (such as sizing) may take additional time—usually 5–10 business days depending on the work involved. We’ll notify you if there’s any delay.

Shipping Methods & Carriers

We offer secure shipping through trusted carriers including USPS, UPS, and FedEx. You’ll be able to choose your preferred shipping method at checkout (when applicable).

All orders include tracking and require signature confirmation upon delivery for your protection.

Shipping Rates

Shipping rates are calculated based on order value, destination, and delivery speed. The final cost will be displayed at checkout. We occasionally offer free shipping promotions—check our homepage or follow us on social media for current offers.

Local Pickup

If you’re in the Los Angeles area, you may choose in-store pickup at our Huntington Park location. Simply select this option during checkout or call us to arrange a pickup time.

Shipping Insurance

All shipped jewelry is insured for its full value while in transit. In the rare event that a package is lost or damaged, please contact us immediately so we can open a claim and resolve the issue.

Shipping Restrictions

At this time, we only ship within the United States. For special international orders, please contact us directly to discuss possible arrangements.

Questions?

If you need help tracking your order or want to discuss shipping options for a custom piece, our team is here to help.

Contact us at:
[email protected] or (323) 587-5473