1. Introduction

By accessing or using Royal Jewelry LA’s website, services, or products, you agree to be bound by these Terms & Conditions (“Terms”), our Privacy Policy, and any additional terms referenced herein. If you disagree with any part, please do not use our site.

2. Eligibility & Account Responsibility

You must be at least 18 years old to make purchases. You are responsible for maintaining the confidentiality of your account credentials and all activity that occurs under your account.

3. Products & Pricing

We offer 14K solid gold jewelry unless noted otherwise. Prices are accurate at the time of posting but are subject to change without notice. We reserve the right to limit quantities or refuse service for any reason.

4. Ordering & Payment

When you place an order, you’re making an offer. We may accept that offer by authorizing your payment and shipping the item. Payment is required in full before shipping. We accept standard payment methods listed on our site.

5. Availability & Shipping

Products are available while supplies last. Estimated delivery times depend on stock and custom work. Shipping options, rates, and carriers are displayed at checkout. Some delays may occur due to customs, holidays, or force majeure.

6. Returns, Exchanges & Cancellations

We want you to love your purchase. If you’re dissatisfied, you may return items in unworn, resale condition within 14 days of delivery (unless otherwise stated). Custom or engraved pieces may be non-returnable. Returned items must include original packaging and proof of purchase. See our Returns & Exchange Policy for full details.

7. Warranty & Repairs

We back our craftsmanship with a limited warranty against manufacturing defects. This does not cover normal wear, accidents, or unauthorized repairs. See our Warranty Policy for specifications and remedies.

8. Accuracy of Information

We strive for accuracy in product images, descriptions, and sizing. However, actual color and size may vary slightly. We’re not responsible for typographical errors or outdated information.

9. Intellectual Property

All content on the site—images, text, logos—is owned by Royal Jewelry LA and protected under intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.

10. User Conduct

You agree not to misuse the site by posting harmful content, using bots to scrape data, or engaging in any illegal conduct.

11. Third‑Party Links & Tools

Our site may include links to third-party sites or use tools we don’t control. We’re not responsible for their content, privacy practices, or availability.

12. Liability Limitations

To the fullest extent permitted by law, Royal Jewelry LA is not liable for indirect, incidental, or consequential damages arising from the use of this site or products. Our total liability is capped at the purchase price.

13. Dispute Resolution & Governing Law

These Terms are governed by California law. For disputes not resolved informally, both parties agree to binding arbitration in Los Angeles County. Small claims may be filed as permitted.

14. Changes to Terms

We may update these Terms at any time. The revised Terms will be posted on this page, and your continued use constitutes acceptance.

15. Contact Us

If you have questions or concerns, write to us at:
Ayala’s Jewelry
Email: [email protected]
Phone: (323) 587-5473